Shipping & Returns

SHIPPING

Orders are sent by Royal Mail 1st Class Signed For or International Signed For TM

For orders placed before 2pm Monday-Friday we aim to despatch the same day (this is not guaranteed please allow 5 working day especially at busy times)

UK Delivery

1 item £3.50
2 items £6.00
3 items £8.50
4 items £10.50
5 items £12.00
6 items+ Free

International Delivery - please use shipping estimator service on "shopping cart contents page"

RETURNS/EXCHANGES

At Orchid we offer a 'goodwill' returns policy which gives you 7 days to return or exchange an item if you are not completely happy. All items must be unworn and unaltered. They must be complete with original packaging/tags and we advise that they be returned by a signed for postal service. Exchanges will be despatched and refunds will be processed the same day as the return is received.

Over the Christmas Period any items purchased in December can be returned for exchange or full refund provided they are returned by Friday 20th January 2017

Outgoing and return postage will only be refunded if item is faulty.

wabusiness template